here, and can opt out of being tracked by Google Analytics across all websites here.
Legal purposes. We also may use or share your information with third parties when we believe, in our sole discretion, that doing so is necessary:
Aggregated or deidentified information. We may also share aggregated or deidentified information about users of the Services, such as by publishing a report on trends in the usage of the Services. Such aggregated or deidentified information will not identify you personally.
Your Choices
If you have any questions concerning True Tickets’ privacy practices or wish to access, correct, or delete personal information that True Tickets may have collected from you, please contact us by mail or email at:
Privacy Officer
True Tickets, Inc
ATT: Privacy Policy
6 Liberty Square, Suite 2021
Boston, MA 02109
If you wish to opt-out of marketing emails you receive from us, you may do so by following the instructions in those emails or by contacting us at the above email address.
If you are a resident of a jurisdiction with an applicable data privacy law, you may have certain rights available to you in relation to your personal information. These rights may include:
To exercise any of the rights listed above, please contact us via email at info@true-tickets.com. Please note that we do not sell or share your personal information for purposes of online behavioral advertising, nor do we collect sensitive personal information or use your personal information for profiling in furtherance of decisions that produce legal or similarly significant effects.
We will respond to your request as soon as reasonably possible but no longer than 30 days. We will allow you to appeal any decision we make in response to such request in accordance with applicable law. Appeals may be submitted to info@true-tickets.com with the subject line “Appeal of Decision Related to Privacy Rights Request.” Depending on your jurisdiction, you may also have the right to lodge a complaint to your local data protection authority.
Prior to complying with your request, we will first verify your identity by comparing the information you provide with the information we have on file for you.
You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.
If you are a resident of California, please review the California Privacy Addendum, below, for additional rights that may apply to you.
External Links
The Services may contain links to third-party websites or services. If you use these links, you will leave the Services. We have not reviewed these third-party sites and do not control and are not responsible for any of these sites, their content, or their privacy policy. Thus, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites listed on our website, you do so at your own risk.
Data Security
The personal information we collect about you is stored in limited access servers. We will maintain reasonable safeguards to protect the security of these servers and your personal information. However, no security measures are 100% effective and we cannot guarantee the security of your personal information.
Data Retention
We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.
International Users
All personal information we collect from users in the UK or EU is stored in the EU. For all other users, end user personal information we collect through or in connection with the Services may be transferred to and processed in the United States for the purposes described above. We may also subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data protection laws in these countries may be different from, and less stringent than, those in your country of residence. While your personal information is in these other countries, it may be accessed by those countries’ courts, law enforcement, and national security authorities. By using the Services or by providing any information to us, you expressly consent to such transfer and processing.
To obtain more information about our data transfer policies and practices, please contact our Privacy Officer using the methods described in “How to Contact Us,” below.
Children
The Services are not directed to children under 13 (or other age as required by local law). We do not knowingly collect personal information from children under the age of 13.
Changes to this Policy
We may make changes to the Services in the future and as a consequence will need to revise this Policy to reflect those changes. We will post all such changes on the Services, so you should review this page periodically. We will also notify you of any significant or material changes that are made to this Policy.
How to Contact Us
Should you have any questions or concerns about this Policy, you can contact us at:
Privacy Officer
True Tickets, Inc
ATT: Privacy Policy
6 Liberty Square, Suite 2021
Boston, MA 02109
CALIFORNIA PRIVACY ADDENDUM
Date Last Updated: November 29, 2023
If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides you with certain rights regarding your personal information, including the right to know about personal information collected, disclosed, or sold; the right to request that we delete personal information that we have collected from you; the right to update or correct your information; the right to opt-out of the sale or sharing of your personal information; the right to limit our use of your sensitive personal information; and the right not to be discriminated against for exercising your rights. These rights are subject to certain exceptions. You may also consult our Privacy Policy above for additional information and rights that may be available to you.
Collection of Personal Information
If you use the Services, we may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We may have collected the following categories of personal information about you over the past 12 months:
We collect the personal information listed above from the sources listed above in our Privacy Policy, in the section titled “Information We Collect and Maintain About You.”
Disclosure of Personal Information
In the last 12 months, with your permission, we may have disclosed the following categories of personal information subject to the CCPA:
We may have disclosed any of the information listed above with the entities described in our Privacy Policy for the purposes described in our Privacy Policy. Please review the section titled “With Whom and Why We Share Your Information” for additional information.
Your Rights
If we maintain personal information about you that is subject to the CCPA, you may exercise certain rights in connection with this data if you are a California resident.
Right to Know
California residents have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months (“Right to Know”). Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you
Right to Delete
California residents have the right to request that we delete the personal information that we collected from you and retain, subject to certain exceptions (“Right to Delete”). Once we receive and verify your request, we will delete (and direct our service providers/vendors to delete) your personal information from our records, unless an exception applies.
Right to Correct
California residents have the right to correct or amend the personal information we have on file (“Right to Correct”). You may correct or amend the personal information we have on file by contacting us using the information below.
Right to Opt Out of Sale or Sharing
The CCPA provides California residents with the right to opt-out of the “sale” or “sharing” of their personal information (“Right to Opt Out”).
We do not sell or share your personal information. Accordingly, we do not have actual knowledge that we sell or share the personal information of California residents under the age of 16.
Right to Limit the Use of Your Sensitive Personal Information
The CCPA provides California residents with the right to limit the use of their “sensitive personal information” to the purposes outlined in Cal. Code Regs. tit. 11, § 7027(m) of the CCPA regulations.
We do not collect your sensitive personal information and therefore do not use sensitive personal information for any purposes outside of those permitted by § 7027(m).
Right to Nondiscrimination
The CCPA provides California residents with the right not to receive discriminatory treatment for the exercise of their privacy rights conferred by the CCPA. We will not discriminate against you for exercising any of your CCPA rights.
Exercising Your Rights
If you are a California resident and wish to exercise the above rights, you may submit a request to us by email at info@true-tickets.com or by mail at:
True Tickets, Inc
ATT: Privacy Policy
6 Liberty Square, Suite 2021
Boston, MA 02109
You may also exercise your rights by calling 855-878-3849.
When you submit a request, we may ask you for information in order to verify your identity in order to comply with your request.
Authorized Agent
You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.
Shine the Light Law
In addition to the CCPA, California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. We do not disclose your personal information for these purposes.
Contact for More Information
If you wish to contact us regarding this California Privacy Addendum, you may do so through the following methods: