True Tickets is better for venues. Period. Because of this, we’re also better for artists, for audiences, and your ability to manage the ticketing process from sale to scan.
The current marketplace of online ticketing is a mess of fraud, scalping, hidden fees taken by third parties, and security breaches.
We have a better way and a proven track record of making it work.
We work with your existing ticketing system. Our technology moves the paper and email ticket delivery process fully into the secure digital world.
As the ticket issuer, you set the rules for your ticket sales and resales.
Tickets are tied to user logins, which makes them fraud resistant and easier to transfer and allows you to build connections with your actual audience. True Tickets retains no personally identifiable information about those who use the service. See more here.
We allow you to track the entire lifecycle of a ticket, including transferring, changing seats, or rescheduling shows all as part of the True Tickets process that can be done through the digital interface. This means fewer phone calls, emails, and shorter box office lines.
From sale to scan, putting control of your tickets back in your hands.
You set the rules around how your patrons can share their tickets.
True Ticket clients have realized, for every 100K tickets sold:
“I’m especially impressed with the slick UX and workflow.”
John Jakovich Chief Innovation Officer, Tessitura Network
“We have been a proud True Tickets partner from day one. We are excited to continue to deliver innovative solutions with them to our industry for years to come.”
Johann Zietsman President & CEO of the Adrienne Arsht Center for the Performing Arts
“Secure, contactless and sharable digital tickets—once a ‘nice to have’ is now a ‘must have’. True Tickets is delivering.”
Katherine Ramsberger President & CEO Dr. Phillips Center for the Performing Arts
True Tickets was founded in 2017 as an end-to-end ticketing system. As we grew and talked to more and more people in the industry, we realized two things: no one wanted another app. And traditional ticketing systems across the industry had a need for a secure digital delivery option. So True Tickets changed course.
We decided to no longer be an end-to-end ticketing system. Instead, we developed a technology that could plug into existing ticketing systems to deliver and transfer tickets securely. We had our very first run of the service with 24 tickets to Hamilton in Miami in February 2020, testing the service with friends, family, and investors.
Today, we’ve delivered more than 2 million tickets for 10 major venues worldwide. We’ve developed a proprietary system that allows venues to sell their own tickets while creating their own rules for ticketing transfers, refunds, cancellations, and more.
We believe in trust through identity and accountability. We protect user data and privacy, and use cutting-edge security to ensure it is as easy to use as it is safe. We’re growing and we’re honored to partner with some of the finest arts and culture centers in the world.